Shipping policy
Processing Time
All orders are carefully prepared and packaged before shipment. Our standard processing time is 3–5 business days after payment confirmation.
For handmade, customized, or made-to-order items, additional processing time may be required. If your order requires extra time, we will provide an estimated completion date.
Shipping Time
After your order has been shipped, estimated delivery times are:
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United States: 5–10 business days
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International Orders: 10–25 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier, destination country, customs procedures, holidays, and other factors beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email/message containing tracking information (when available).
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Customs, Duties & Taxes
International customers are responsible for any customs fees, import taxes, duties, or additional charges required by their country.
Customs processing times may vary, and delays caused by customs are outside of our control.
Lost, Damaged, or Delayed Packages
We carefully inspect and package every order before shipment. However, once a package has been handed over to the shipping carrier, delivery issues may occur.
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with you to help resolve the issue.
For damaged items, please provide photos of the package and product so we can assist you more efficiently.
Address Changes
If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order has been shipped, we cannot guarantee that address changes can be made.
Combined Shipping
If you purchase multiple items, we may combine them into one package whenever possible. Any applicable shipping adjustments will be reflected at checkout.
Contact Us
If you have any questions about your order or shipping, please feel free to contact us. We are always happy to help.
Thank you for supporting our small business!